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Product Compliance Manager, FedRAMP
Location:
San Ramon, CA
Description:
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is a fast-growing SaaS company that is expanding our federal customer-base. We are seeking an experienced and driven compliance architect who will manage system changes and integrity and assist in achieving and maintaining our FedRAMP authorization.This role an understanding of the FedRAMP certification process. The successful candidate will partner with internal and external stakeholders, including vendors and third-party assessment organizations (3PAOs), to ensure the Compliance team meets FedRAMP authorization milestones and monthly Continuous Monitoring deliverables. Responsibilities: Architect and oversee the implementation of security controls, focusing on the technical security architecture to align with FedRAMP compliance and privacy standards within cloud solution deployments. Serve as a compliance advisor, translating complex security requirements to both technical and non-technical stakeholders. Engineer and document innovative conceptual and detailed security designs, ensuring operational deployment strategies are fully compliant and optimized for cloud environments. Facilitate the preparation for initial and subsequent independent FedRAMP security technology audits. Establish and propagate comprehensive configuration and change management policies and controls tailored to cloud solution architectures that optimize the utilization of version control and collaboration platforms and orchestration systems, that deliver an effective security control framework with minimal impact to operational performance and efficiency. Scrutinize and approve configuration changes within a change control board to ensure alignment with the intent of international and sector-specific security standards are maintained. Generate and distribute detailed reports on configuration management and Significant Change Requests, focusing on their impact on the security architecture. Analyze and provide feedback on the resolution of critical incidents, particularly assessing the architectural implications of outage resolutions and failed changes. Collaborate in Continuous Monitoring (ConMon) efforts, emphasizing the security architecture's role in the operational landscape. Strategically plan and direct security-focused activities that support both immediate and future cloud architecture goals, providing precise estimations for work related to security architectural changes. Proactively identify and communicate instances of non-compliance within the security architecture, escalating risks associated with cloud deployments as necessary. Cultivate impactful relationships with internal teams-InfoSec, Product, Development, and CloudOps-and external entities such as vendors and 3PAOs, ensuring the technical security architecture meets FedRAMP requirements and effectively driving consensus across cloud operational strategies. Qualifications: Bachelor's or Master's degree in relevant field or commensurate experience At least nine (9) years of experience in a technical compliance role, cloud engineering, or security engineering working in cloud technology stacks with continuous deployment models. Advanced knowledge of security for cloud applications and advanced understanding of product development and control implementation, able to quickly understand technical designs, challenges, and risks In-depth knowledge of NIST 800-53 and FedRAMP regulatory requirements and industry standards Knowledge of privacy risk management and regulatory compliance, including California Privacy Law, HIPAA, PII (domestic & international), and GDPR A self-starter who can work in a global, large-scale, complex, and fast-paced environment CISA, CRISC, CISSP, CIPP or relevant certification preferred Clearance: Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust clearance. This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid. #LI-Remote #LI-JM1 As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.Our total reward package also includes: Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents. Generous employee stock purchase plan. Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $120,800-$238,400 USDFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.PDN-9bfdb126-d5a7-4371-88f1-c4cfef732bfc
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More About this Listing: Product Compliance Manager, FedRAMP
Product Compliance Manager, FedRAMP is a Executive Manager Job at Five9 located in San Ramon CA. Find other listings like Product Compliance Manager, FedRAMP by searching Oodle for Executive Manager Jobs.
Product Compliance Manager, FedRAMP is a Executive Manager Job at Five9 located in San Ramon CA. Find other listings like Product Compliance Manager, FedRAMP by searching Oodle for Executive Manager Jobs.